Pricing

Pricing by product

TRAIL Search, TRAIL Studio, and TRAIL Perform are separate subscriptions, each with its own account and billing.TRAIL Search starts on the Free plan with no card required, TRAIL Studio starts at ₩49,000 a month, and TRAIL Perform is priced through a conversation with us.Plans may be adjusted as the products move toward full launch.

Start with the question that's urgent now

The three products answer different questions. Subscribing to just the one that fits is fine.

Product and starting plan by urgent question
What's urgent nowProductStarting planBilling
Does our brand show up when customers ask AI?TRAIL SearchFree ₩0 (10 questions, no card) · paid plans from TRAIL Search Starter at ₩199,000/moMonthly subscription + usage (credits)
We need to keep making content from one brand standardTRAIL StudioStarter from ₩49,000/mo · no free planMonthly subscription + usage (credits) · video via credit packs
We need evidence for where the next ad budget should go, and how muchTRAIL PerformTalk to usPriced by scope

TRAIL Studio pricing

Set up your brand standard once and create content in any format from it. Billing is a monthly subscription plus usage (credits).

TRAIL Studio monthly price and what's included, by plan
PlanPer monthFor · seatsWhat's includedCredits
Free₩0Trying it out · 1 user1 brand, create and preview (no channel connection)100 credits/mo, no top-ups
Basic₩49,000Individuals and new brands · 3 users1 brand, 1 connected channel, all ten formats with scheduled publishing500 credits/mo, up to 1,000
ProRecommended₩99,000D2C and SME brand teams · 10 usersEverything in Basic, plus 3 brands and 3 connected channels2,000 credits/mo, up to 10,000
Max₩249,000Teams running several brands · 20 usersEverything in Pro, plus 5 brands and 5 connected channels6,000 credits/mo, up to 24,000
EnterpriseBy agreementAgencies, media companies, enterprises · By agreementMultiple workspaces, white label, API, SSO, security policies · Dedicated customer supportBy agreement

Video costs more credits than other formats because it is expensive to generate. It draws on the same balance, and once the included credits run out you can top up to your plan's cap and keep going.

TRAIL Perform pricing

Connects ad spend to business results to give you evidence for allocating and executing your budget. Pricing depends on scope (number of channels, data history, and how much we operate), so we quote it in a conversation.

If you're considering it, tell us what data you're working with and what you want to decide. We'll put together pricing and an approach that fit your scope.

Talk to us

Billing and refunds

The terms below are taken from our Terms of Service, where you can read the full conditions.

Payment method
Paid services are billed to a card. We don't store sensitive payment information such as card numbers.
Credits
Credits are granted each month based on your plan. Whether unused credits roll over depends on the plan. If you run out, you can buy an additional credit pack.
Renewal and cancellation
Paid subscriptions renew automatically, monthly or annually, and you can cancel any time before the renewal date.
Withdrawal and refunds
You can withdraw from a paid service within 7 days of purchase or of the service becoming available. Withdrawal may be limited once credits have been used to generate content or delivery of digital content has begun. Refunds are issued within 3 business days of receiving the withdrawal request.

Frequently asked questions

The three questions we get most about pricing and billing.

How are credits used?

Credits are granted each month based on your subscription plan, and they’re spent when you create new content or run additional audits. The credit cost is shown on screen before a task starts. Whether unused credits roll over depends on the plan, and once you run out you can buy an additional credit pack separately. Video in TRAIL Studio is expensive to generate, so it’s billed through separate video credit packs.

Can I get a refund?

You can withdraw from a paid service within 7 days of purchase or of the service becoming available. Withdrawal may be limited once credits have been used to generate content or delivery of digital content has begun. Refunds are issued within 3 business days of receiving the withdrawal request.

Can my team use it together?

Yes, depending on the plan, several people can share it. Team and brand-operations plans support collaboration and bulk generation, and the agency plan lets you manage multiple workspaces and clients in one place.

Questions about product features and data are in the FAQ.

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